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Our Cancellation Policy

Cancellation Penalties

Time Penalty Explanation
Within 30 days
of enrollment		 None This risk-free enrollment period allows you to change your mind.
After 30 days 5% of Program Fee We are now investing time in planning your trip and making reservations.
Within 180 Days
of departure		 10% of Program Fee We’ve made some deposits,
but most are refundable.
Within 90 days
of departure		 25% of Program Fee Most deposits are now non-refundable.
Within 60 days
of departure		 50% of Program Fee Many bookings are now paid in full.
Within 30 days
of departure		 90% of Program Fee Most bookings are now paid in full.

Cancellation Insurance

Participants are offered Comprehensive Travel Insurance, which includes pre-departure trip cancellation coverage, during enrollment (shortly afterwards for New York residents).
Participants who cancel for a listed medical reason (eg. sickness, injury, death in family, etc) can use their Comprehensive Travel Insurance to claim a 100% refund of cancellation penalties. Participants who cancel for any reason, up to 4 days before departure, can use their Comprehensive Travel Insurance to claim a 75% refund of cancellation penalties.